For administration of Tufin SecureTrack and Tufin SecureChange you need at least one administrative account. This account must not be lost and the password must not be forgotten.
If it is forgotten, there is a way to reset the admin account if CLI access is possible as root.
SecureChange / SecureApp
Resetting the admin account here is quite easy. Just type
# scw help
scw: Usage: scw help|info|version|reset-admin
and you see the solution. Resetting the account by
# scw reset-admin
will deliver the password admin which needs to be changed at the next login.
SecureTrack
The procedure shown for SecureChange doesn't work for SecureTrack. But there is a command that will allow you to define a new (administrative) user.
# st_add_user
This command starts a routine to define a new user. You will be asked questions about username, password, Mail-Address and -configuration as well as real name adn date format.
After this procedure this user can be taken for a login and for modifying the "old" admin user. If needed, this new user can be deleted after having the password for the other admin account resetted.